SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Be Golden Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Paczka przyszła szybko w niecały miesiąc. Spodziewałam się trochę innego gatunku leginsów, ale są dobre bardzo ładnie układają się na sylwetce, nie prześwitują, są wygodne. Kupiłam je za 25 zł polecam ten produkt oraz tego sprzedawcę
Stitched all Qualitatively, there are no troubles. On OB = 94, OT = 72 took the size M, you can take the size s. Shipping fast.
Thin black M... fit perfectly I’m a size 4. I could have order a small size but medium fit just right not tight at all.
nice and good quality. But my height is 160 cm, these pants feel a bit shorter for me
The product is safely and fast delivery, 11 days arrived. good product. Thank you store!
The quality is excellent. I wear Xs. It was necessary to take the size s. M does not pull anything.
Super leggings!!!!! Very soft, correctly sewn, excellent fit on the figure. The quality is just bright, I'm delighted! A little short, but it's not scary. We came to St. Petersburg very quickly, given the new year holidays. Recommend this store for 200%. Thank you very much.
Came very quickly, the quality is super, warm. The only negative-short on the growth of 165, are obtained as Capri
They look beautiful and very comfortable. I'll order more
Leggings super good quality, wybrałam option "thin"-material is not however thin, is a thick, opaque, looks nice. Pants have been very fast shipped and quickly to me have reached. Earlier kupiłam already same leggings from the same store, gift-very be podobały :) Recommend
The leggings are super comfortable, too bad the size S is not used anymore.
Leggings are cool, but short, length 7/8
Fast shipping. Quality is not bad. Syntectic and spandex. A little pulling. M perfectly approached the hip circumference 100 and waist 75. It would be possible to try less. The seams look strong. Let's see how it will be at the training. Thank you!
I'll start with the fact that this is the coolest purchase in seven years on aliq and fast delivery sent to the following day came in 6 days!!! In pyaterochki got the material just a bomb expensive look autumn expensive seams even with a bottom sewn thread No took a thin option on the waist parameters: 60 cm hips 90 height 160 cm size s at the waist is great but nothing)) photo attached see how it sits in general and for growth I advise and store and leggings 1000% take will not regret
Delighted with the purchase I made I love the good quality you have super happy
Excellent quality, I took XL but is a bit off to me, I will take one size smaller than the next time. A litttle clear when you make the squat
It's warm. Delivery shvidka. Ale Korotki Viche kivotok
It's Extra comfortable, soft and very flexible... I love it and I recommend it Thank you to the store
Ordered 11.11, in St. Petersburg delivered by courier 01.12. How cool they are! At first I was upset that the growth of 168 is short, but when I put on what they are soft, pleasant to the body, I did not want to shoot! Really liked me!
omg the best leggings!!! fast delivery to Slovenia. Very elastic! Big like ❤ i am 170cm and 61kg so L is perfect for me. Thank you!