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Product Details
Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Be Golden Belle (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (57 reviews)
5 stars
(50)
4 stars
(4)
3 stars
(1)
2 stars
(2)
1 star
(0)
Write a Review
M***y
24 Aug 2020

товар к сожалению так и не получила..велись длительные переговоры с продавцом. но продавец согласился вернуть деньги. спасибо за понимание.

V***n
24 Aug 2020

Платье размер в размер, ткань не просвечивает. Швы ровные, нитки не торчат. Свободное, не сильно обтягивающее. Пришло очень быстро.

M***m
23 Aug 2020

es lindo, pero mas delgado de lo que esperaba

Z***V
20 Aug 2020

Товар получили качество на высоте, жена довольная. Всё просто супер. Рекомендую!!

C***z
10 Aug 2020

Great article, it's as described, very nice, very good price and the value for money also, so I am very happy with this purchase. The store is honest and responsible, I 've already made several purchases for him. Package arrived well packed and protected in just three weeks

Y***a
9 Aug 2020

синтетика не хлопок.Это не то что я ожидала.

N***n
3 Aug 2020

parfaite en large, bien ajustée

Customer
3 Aug 2020

all ok

Customer
2 Aug 2020

201. Ordered 28.06.20, received 13.07.20 (Volgograd). Track tracked. I ordered my mother, the parcel came quickly. She liked the dress.

T***o
31 Jul 2020

It was very thin and shorter than I thought.

I***r
30 Jul 2020

Pattern is not like the picture

G***g
28 Jul 2020

Ткань тонкая,окраска бледноватая.

T***a
25 Jul 2020

A good dress for such money. The fabric is pleasant to the body. Just super

R***r
25 Jul 2020

Платье соответствует размеру, заказа L на наш 46.ткань очень тоненькая, но не просвечивает. На рост 165 см длина немного выше колена. Сидит хорошо, только цвет не бордо, а скорее малиновый с белым. В целом довольна. Летом в нем можно спокойно в кафе сходить, наряднее и лёгкое.

C***r
18 Jul 2020

Very nice dress

R***r
18 Jul 2020

класс☺ довольна покупкой

C***O
17 Jul 2020

Ok lovely

Customer
15 Jul 2020

The dress really liked it. For the summer just right, easy... Recommend.

C***r
15 Jul 2020

It is a very comfortable material.

A***a
15 Jul 2020

Super fast delivery, ordered on July 2, received on July 15 at the post office. Tracked completely. I ordered s for our 42 growth of 160 turned out to be great, more like m and the growth of 170. Synthetic fabric, thin, pleasant to the body, color as in the photo.

E***V
10 Jul 2020

платье тоненькие и красивое. Фоткать не стал. Жена довольна. Пришло очень быстро

O***a
3 Jul 2020

It pleases me. Easy, beautiful. Thank you

S***s
26 Jun 2020

Very beautiful. Little bit too large to the hips. But for the rest super. Also long enough because I grow up.

F***g
23 Jun 2020

Alles supi

Customer
22 Jun 2020

Very satisfied with this dress that is very beautiful

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