SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Be Golden Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pros: +Exactly as pictured/described +Good quality and overall construction +Seem sturdy: easily holds heavy wedding gown +Giftable Cons: None Overall, a great, cost-effective purchase! Will update review if anything changes.
i love this item!! i have bought this item at least three times and i plan to get more in the future!! fast shipping great seller and such a cool product!! i use this for my vintage closet with items of my grandmas my vintage night gowns and Robes and pajamas!! love love!!
I wear lightweight sweaters to work almost everyday and was tired of folding them and then having to try to iron or steam out the wrinkles. This hanger works really well for keeping them ready-to-wear at all times.
I needed a dryer when I travel for quick things and especially for shoes or trainers. Works well, needs little bit time but is working. It is practical and can be easily putted in the suitcase. Good product!
These work well for keeping dress shirts from getting stretched out. They're neither too large or too small. What else can I say about a hanger!
There is nothing worse than grabbing a sweater out of the closet for an important event and noting that the hanger impression is not going away-not a good look! Thankfully, this hanger does the trick!
No odor at all. When I unwrapped these hangers, there was no odor. Other similar products reported odor - but these hangers had no odor. Clothes do not slip off of the hangers. They are beautiful, high quality, and appear they will last. I recommend these hangers. Yes, I would buy them again and they would be wonderful as a gift!
I use this to dry out my walking shoes which normally take days
Good quality hanger - I did not notice any smell. I love to use this for shoes
Love these hangers for my sweaters and jersey knit hangable items. I hate having bumps in the shoulders of my clothes when I pull them out of the closet, these hangers fix that problem well.
These hangers were a gift to my wife. She uses them to dry her sweaters. They seem to do the job and her sweaters do not get stretched.
This is great to hang anything you don’t want creased in the shoulders. I hang my sweaters on it.
I absolutely LOVE this product. It is perfect for knits, and all other soft fabrics. Perfect for gifts - women will love it.
These are just what I was looking for. I needed some hangers that were narrower than the regular hangers (wooden) that you find most places and strong enough to hold coats.
Delighted with this . Great quality and quick delivery.
This is a great deal and fairly high quality for the price. I use it to hand my delicates and sweaters in the closet.
These are a great deal and fairly high quality for the price. I use them to hand my delicates and sweaters in the closet. They are very cool hangers and my clothing stays on the hanger very well.
Very beautiful! Arrived well packed and protected. Thanks!
Just upgraded my closet to be more custom and these look great in it and are so much better then the plastic hangers we had. The price works compared to other stores.
I use this for sweaters or ant delicate tops.
These work great for my sweaters so that the shoulders don't show hanger marks or get stretched. I've purchased several times over past year to replace other hangers with these.
These are well made and sized perfectly for adult sweaters and dresses.
I like these hangers so much I reordered a couple of times. They are nice looking and sturdy.
So happy with this purchase. This is perfect for sweaters with wide necks or heavy sweaters. No slipping off hanger!
Shipping was very fast. Quality of the is really good. Highly recommend this shop :)