SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Be Golden Belle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute and beautifully finished
I took 75c under my size, panties m very large. The bodice can be taken less but in principle is normal. The quality is excellent. In the masmarket for such underwear is not less than 700 UAH. And here took for 200. Highly recommend
The kit is amazing. The dimensional grid fully corresponds. Pink color, here, very gentle and shade super. Panties of medium waist, very comfortable. Special thanks to the store, put the size that asked. I went in the kit all day and I can say that this is one of the most convenient sets, which I have ever bought. Buy, you will not regret!
Excellent budget kit. Advise. At 70C took 75D. Excellent sat down. The strap is not unfastened. Seams and ruches are even. Only the color is much brighter, piglet pink. On the photo you will not say, but the color is really bright
Beautiful and quality kit!
Dull ぴんくでかわいい. すける though! ぱっ faux はいれよ if and if おもえ will be so.
Beautiful and priemna bilizna. Myge prozora. Delivery 10 dnev. Rosemir Merced. Breasts are good. I recommend the goods to the store
Beautiful quality kit. Threads do not stick out. But in the chest a little tight. You need to take at least a larger size. And the rest is very beautiful. Like it.
The goods came, the material is good, the goods have not yet been tried on, I will add a review later as a gift to this gift;)
Very Noble set. Beautiful dark blue color. Great embroidery.
That's the second time I 've bought these bras because I'm doing great. They're beautiful, they're comfortable, what else can you ask for? Very happy to buy them back❤️ If I had to put something wrong about this is that you can't choose the bra and bra separately, I, for example, have the lower part smaller than the chest and the underpants always have a little left great. Still, it's worth it.
Huge thanks to the store for such a quality product and fast delivery! The second time we buy-and everything is fine! Chic lace underwear, excellent quality and fast delivery in fivepost. Wish you have a good day, good luck and prosperity to your business! Thank u!
The parcel went 30 days. The store sent the goods without delay. The parcel was tracked until receipt at the postal office by the addressee. Came without damage. Everything is perfectly packed. Exact compliance with the description and photo of the seller. Excellent set, pleasant soft and delicate lace. Stitched all neatly, threads do not stick out. Asked the seller to help pick up the size, usually I wear 80 V, and ordered on the advice of the seller, everything came perfectly! And also asked to put in a set panties of the size I need, the seller kindly agreed and did so. The seller is very sociable, quickly answers the messages. The goods are very satisfied. Set Super! I will order more. thanks to the seller for the excellent service. I highly recommend the goods and the seller.
Beautiful underwear, as stated by the store, pleasant to the body, came up, the only thing that confuses this panties, my size, but in front are low, consider who has a tummy
90 C близок к 85 B. хорошо что взяла побольше. трусы xxl на бедра 110 см как раз
Комплект шикарный, на параметры 112 80 115 с95 лиф сел хорошо, трусы тесноваты. Бюстик держит грудь хорошо, очень красивый, но без одежды. под одежду не очень хорошо.
посылка пришла за 10 дней. размерная сетка подходит. на груди сидит идеально. плавочки в самый раз. ношу 75 в завазала 75d. продавцу спасибо. буду заказывать ещё.
Очень хороший, качественный комплект. На параметры ог-обьемподгрудью 93/77 сел идеально. Спасибо большое. Рекомендую
A set of excellent quality! On my OG 91 and OB 104 Cup 80b and bottom l came up perfectly. Delivery to the Leningrad region about 2-2,5 weeks, which is very fast! + The parcel was fully tracked. I'm happy, I will order more. Thank you to the store for the quality goods; 3
The kit received quite quickly in Moscow. I liked it very much. Quality is excellent. Color Dusty Rose. The size corresponds to the bodice 85 D, the tube XL 175/105 cm marking. I decided to order in a different color. Thank you store!